Connecting Exchange with Your Other Emails
Here are the basic steps to connect your Apple device to an account hosted on a Microsoft Exchange Server. The exact steps might vary a little depending on your provider, but this should give you a pretty good idea of how itās done.
1:Ā Ā Ā Ā Ā On iPhone or iPad, tap Settings > Mail > Add Account > Microsoft Exchange.
2:Ā Ā Ā Ā Click the Microsoft Exchange Option.
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3: Tap in the E-mail box and enter your full e-mail address (ie. johndoe@helptechgroup.com). Then hit Next
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4: Now Enter your Password and hit Next
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5: In the Server box enter: mail.helptechgroup.com (if you have you email hosted with Helptech Group)
If you do not know the Server Information: Check out our āHow to determine a Microsoft Outlook Server Nameā article
6: Enter the Domain name (Generally this is the company website url/the part after the @ in the email name. In this instance āhelptechgroup.comā
7: Enter your email address in the Username box
8: Reenter you password if it is not already there and hit Next
![](https://www.helptechgroup.com/wp-content/uploads/2021/05/IMG_2163-169x300.png)
9: Click Save and your email is now set up!
![](https://www.helptechgroup.com/wp-content/uploads/2021/05/IMG_2164-169x300.png)
You should now be able to find your account in your mail app
If you have questions, please contact us at help@helptechgroup.com. We’re here to get you connected!
For more ways to connect, you can check out our Tech Tips or some of our videos on our YouTube channel here
Helpful Links
- Connect an Apple device to receive email
- Connect an Android device to receive email
- How to get Exchange Server name
- How to set up Outlook app on Android
- How to set up Outlook app on Apple
- Setting Up and Accessing Your Proofpoint Essentials Account
- How to Release or Block Quarantine Emails
- Trouble Sending and Receiving Email
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